Frequently Asked Questions

Everything you need to know about our Scandinavian design pieces and services.

Where does Kristina Dam Studio ship to?

We offer worldwide shipping. Delivery times and costs vary depending on your location and the size of the furniture or accessory ordered.

What is your return policy for furniture and accessories?

You can return unused items in their original packaging within 14 days of receipt. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

How should I care for my natural wood and stone products?

Each piece is crafted from honest materials. We recommend using a damp cloth for cleaning and avoiding harsh chemicals. Specific care instructions are included with each product to ensure longevity.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Are your products available for wholesale or interior design projects?

Yes, we collaborate with retailers and professionals globally. Please contact our sales team via the 'Professional' portal for catalog access and trade pricing.

What happens if my order arrives damaged?

Please inspect your delivery immediately. If you notice any damage, contact our customer service within 48 hours with photos of the packaging and the product to initiate a replacement.